This page sets out the legal framework that governs your use of z788, including how we handle your account data, what applies to transactions made through Easypaisa, Raast or Debit Card, and where you can reach us when a policy question comes up. Access to z788 depends on local law and is available only where permitted in your region.
Account Data Policy
Easypaisa · Raast · Debit Card
User Rights and Requests
Pakistan-Eligible Regions
POLICY POSTURE
How z788 Approaches Its Legal Obligations
Our legal posture is straightforward: we tell you what we collect, how we use it and how you can change or remove it. When you create an account and fund it — whether through Easypaisa, Raast or a Debit Card — the transaction record is tied to your account profile. We keep that record for as long as it is operationally or legally required; you can ask to review it at any time through the support channel. We do not share your personal data with third parties for marketing without your consent. information is stored on systems with access controls in place; we apply session authentication to prevent unauthorised access to your wallet and transaction history. Cookies on the site are used to maintain your login state and remember your last visited section of the lobby — not to build advertising profiles. If there is a conflict between what a third-party service linked from our platform states and what this policy states, our policy governs your account. Where local law in Pakistan imposes additional obligations on us, those requirements take precedence. Availability of any feature or service depends on local law and applies only in eligible regions.
Easypaisa
Transaction records for Easypaisa deposits and withdrawals are retained in your account history and available on request.
Raast
Raast transfers are logged against your account wallet. The record is accessible from the transaction section after login.
Debit Card
Debit Card payments are recorded under your payment methods tab. Contact support if a transaction does not appear within the expected window.
POLICY SCOPE
What This Policy Covers and What It Does Not
Not every situation involving your z788 account falls under this single policy document. The scope below clarifies where our terms apply directly and where a separate framework — or a third-party provider's own terms — governs instead. Reading this before raising a dispute saves time for both sides.
Account Access
Login, session management and account security fall fully within this policy. If your account is locked or you cannot authenticate, the steps and obligations described here apply. Raise access issues through our support channel first.
Transactions
Deposits and withdrawals through Easypaisa, Raast and Debit Card are covered by this policy for record-keeping and data purposes. The payment rail's own service terms govern the transfer itself — we cannot override those terms.
Site Content
Game content supplied by studios in our lobby — including titles from PG Soft, Spadegaming, Bigtime Gaming, Microgaming and Joker — operates under each studio's game-level terms. We do not modify those mechanics; we host the content.
Third-Party Services
Links to external sites, wallet providers or support tools that leave the z788 domain are outside this policy's scope. We are not responsible for data practices on external platforms once you have navigated away.
YOUR RIGHTS
Actions You Can Take Under This Policy
You hold several practical rights under the way we manage your account data. These are not just written commitments — each one has a process you can start from within your account or by contacting support directly. We aim to respond to data-related requests within the timeframe required by applicable law in your region; we will let you know if processing takes longer than expected. Corrections to your account details — name spelling, contact number, linked wallet — can be requested through the account settings page after login. If the field is locked for security reasons, submit the correction through the support channel with the relevant verification. For transaction queries, the history section under your wallet tab shows the current record; if something looks incorrect, flag it to support with the date and amount for review.
Review Your Records
Log in and open the transaction history section in your wallet tab. The record shows deposits, withdrawals and session activity. If access is restricted, contact support to request a copy.
Correct Account Details
Account settings after login let you update most contact fields. For locked fields, raise a correction request through our support channel with a clear description of what needs to change.
Raise a Policy Question
If a section of this policy is unclear or you believe a data handling step was applied incorrectly, send a written query through the live chat or email channel. We log every policy query and respond in writing.
Request Account Support
For anything beyond a self-service fix — data deletion, account closure or dispute escalation — contact support directly. We will confirm receipt and outline the next steps specific to your request.
POLICY CONTACT
Reach Us on a Policy or Data Matter
Policy questions deserve a direct answer, not a generic reply. Use any of the three contact paths below to reach the team. For data-specific requests, written channels — email and live chat — give you a record of the exchange, which can be useful if a follow-up is needed.
Live Chat
Open the chat icon from any page on z788. It connects you directly to the support queue. For policy and data questions, describe the issue clearly so the right team member picks it up without a transfer.
Email Support
Send your policy query by email for a written record of the exchange. Include your account reference, the specific policy section in question and the outcome you are requesting. We reply to the address registered on your account.
Account Help Centre
The help section inside your account dashboard covers common policy topics — data access, wallet records and account corrections. Check there first; if the answer is not there, switch to live chat or email for a direct response.
DATA AND SECURITY
How We Handle Data, Cookies and Account Security
We apply a clear set of practices to protect what your account holds and to keep the data we retain proportionate to what is needed. Here is how each area works in practice — not in abstract terms, but as steps that affect your account directly.
Data Retention
We keep your account and transaction data for as long as operational or legal requirements demand. When that period ends, data is removed from active systems. You can request a summary of what we hold by contacting support through live chat or email.
Cookies and Session State
Cookies on z788 serve one primary role: keeping your session active so you return to the same lobby position without re-authenticating. We do not use cookies to build advertising profiles or share browsing data with ad networks.
Account Security Practices
Session authentication is applied to your account to prevent access from unrecognised devices. If your account shows login activity you do not recognise, contact support immediately. Do not share your login credentials with anyone.
Requesting Changes or Deletion
To request a change to the data we hold — or to ask about account closure and data deletion — contact support in writing through the live chat or email channel. We confirm every such request in writing before actioning it.
POLICY QUESTIONS
Frequently Asked Policy Questions
Real questions from people managing their z788 accounts — answered specifically, not with placeholder text. If your question is not here, use the support channel to get a direct written response.
Does this legal policy apply to my Easypaisa deposits?
Yes. For data and record-keeping purposes, Easypaisa transaction records fall under this policy. The Easypaisa network's own service terms govern the transfer itself; our policy governs what we do with the record on your z788 account.
How do I access my transaction history?
Log in to your account and open the wallet tab. The transaction history section lists deposits, withdrawals and session activity. If a record appears missing or incorrect, contact support with the date and amount and we will investigate.
Can I ask z788 to correct or delete my personal data?
Yes. Send a written request through live chat or email, specifying what you want corrected or removed. We confirm receipt and respond with the steps we will take. Deletion requests are actioned after identity verification on your account.
What happens to my data if I close my account?
When you close your account, we retain data only for as long as legal or operational requirements demand. After that period, it is removed from active systems. Contact support to start an account closure request and ask about the retention timeline that applies to your account.
Who do I contact if I believe this policy was applied incorrectly?
Use the email support channel so the exchange is in writing. Describe the specific policy section, the action taken and the outcome you expected. We log every such query and respond with a written explanation or correction where one is warranted.
Do game studios like PG Soft or Bigtime Gaming have access to my account data?
Game studios in our lobby supply game content only — slot titles, live tables and game mechanics. They do not have access to your account data, payment records or personal information. Our data handling policy governs what is shared and with whom.