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Using z788 — whether you're logging in on mobile, making a deposit via Easypaisa or Raast, or browsing the lobby — means these terms apply to your account and activity. Read through them so you know exactly where you stand, what we commit to, and what we ask of you in return.
These terms form the agreement between you and z788 when you create an account and use the platform. They cover how your account is opened and maintained, how transactions are processed through supported payment rails — including Easypaisa, Raast, and Debit Card — and how disputes or questions are handled. Access to z788 and its features depends on local law and is available only where permitted in your region. We may update these terms when our services change or when legal requirements shift; the current version is always shown in your account dashboard after login. Continuing to use the platform after an update means you accept the revised terms. If any section of these terms conflicts with applicable local law in your jurisdiction, that section applies only to the extent the law allows. Your account is personal — it cannot be transferred, shared, or used on behalf of another person. Transactions processed through Easypaisa, Raast, or Debit Card are subject to the terms of those payment providers in addition to ours. Where a conflict arises between these terms and a payment provider's terms, the more restrictive condition applies to protect your account.
Deposits and withdrawals via Easypaisa are processed under both z788 account terms and Easypaisa's own service conditions.
Raast transfers are subject to State Bank of Pakistan guidelines alongside these terms; eligibility depends on your bank's Raast participation.
Debit card transactions follow your issuing bank's terms in addition to z788's payment policy; check your card limits before transacting.
Not every interaction with z788 falls under the same set of rules. Understanding what this policy covers — and what it does not — helps you know where to direct questions and what protections apply to each part of your experience.
Your login credentials, session management, and account security settings are fully governed by these terms. You are responsible for keeping your access details secure.
Deposits and withdrawals made through Easypaisa, Raast, or Debit Card fall within this policy. Transaction records are visible in your account dashboard after login.
Game content supplied by studios such as PG Soft, Microgaming, and Spadegaming is governed by those providers' own content terms; z788 makes it available but does not author it.
External payment providers, device operating systems, and mobile networks operate under their own terms. z788 is not liable for service interruptions or policy changes on those platforms.
These terms are not one-sided. You have concrete actions available to you at any point during your time with z788. You can review your full transaction history — every Easypaisa deposit, Raast transfer, or Debit Card payment — directly from the transaction log in your account dashboard. If your account details are incorrect or outdated, you can update them through the account settings page; fields that require identity verification will prompt you through the steps shown there. If something in these terms is unclear or you believe an error has occurred on your account, you can raise it with our support team through the contact paths listed on this page. We aim to acknowledge account queries and respond with a resolution path — the current response window is shown in the support section. You are not required to accept changes to these terms silently; if a material update affects your account in a way you do not agree with, you may close your account by following the steps in account settings before the update takes effect.
Your full transaction log — deposits, withdrawals, and adjustments — is available in the account dashboard after login, filterable by date and payment method.
Update your name, contact number, or linked payment method through account settings; identity-verified fields follow the verification steps shown in the form.
Submit a policy or account query through the support contact form or live chat; include your account reference number to speed up the review.
For disputes involving a specific transaction, attach the transaction ID from your dashboard when contacting support — this lets us locate the record without delay.
Questions about these terms, your account rights, or a specific transaction can be directed to our support team through any of the channels below. For policy-related queries, having your account reference and the relevant transaction ID ready will help us respond faster.
Open the chat widget from any page while logged in to reach the support team directly. Policy and account questions are handled in the same queue.
Submit a written query through the contact form in your account dashboard. Attach your transaction ID for payment-related policy questions.
Send detailed policy questions or account correction requests to our support email address shown in the Help section of your account settings.
We handle your account data with a clear set of practices that you can verify through your account settings at any time. Here is how each area works in practice.
Account data — including your payment method records for Easypaisa, Raast, and Debit Card — is stored only as long as required for account operation and legal compliance. Retention periods are outlined in the privacy section of your account settings.
We use session cookies to keep you logged in across your mobile browser and desktop. You can review and manage cookie preferences through the settings link in the site footer.
Your account is protected by password authentication and session controls. If you notice unrecognised activity, use the 'Secure My Account' option in settings to lock access and contact support immediately.
To request a correction to stored account data or to ask about retention, use the support form in your dashboard and select 'Account Data Request' as the query type. We will confirm receipt and outline next steps.
If something in these terms raised a question, the answers below cover what account holders ask most often. For anything not covered here, the support team is reachable through live chat or the contact form in your dashboard.
The current version is always shown in your account dashboard after login. We do not keep older versions publicly visible, but if you need a copy of a previous version for a specific reason, contact support with the date range you need.
We notify you through the account dashboard and, where you have provided one, by email. The notification will describe what changed and when the update takes effect. Continuing to use the platform after that date means you accept the revised terms.
Yes — transactions through Easypaisa, Raast, and Debit Card are covered by these terms alongside each provider's own service conditions. Where both sets of terms apply, the more restrictive condition governs. Your transaction records are visible in the dashboard.
Yes. Go to account settings and update the relevant field. Fields tied to identity verification will show the steps required to confirm the change. If a field is locked and you cannot edit it yourself, raise a correction request through the support form.
Account data is retained for the period required by applicable law and our internal compliance obligations, then deleted or anonymised. You can ask for details about the specific retention period by submitting an Account Data Request through the support form in your dashboard.
Access depends on local law and is available only where permitted in your region. We do not make eligibility determinations on behalf of users — check whether online gaming is permitted under the laws applicable to you before creating an account.